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Refund and Cancellation Policy

Thank you for choosing AdvoPoint. We strive to provide excellent service and satisfaction to our users. This Refund and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for our services. Please read this policy carefully before making any purchases or engaging with our website.

1. Refund Eligibility:
   - Subscription Services: We offer subscription-based services with recurring payments. Refunds for subscription fees will be considered only in specific circumstances, such as technical issues or service disruptions that prevent you from accessing our platform as intended.
   - One-Time Services: For one-time services, such as consultation fees or single-use products, refund eligibility will be evaluated on a case-by-case basis, taking into account factors such as service quality and adherence to agreed-upon deliverables.

2. Refund Requests:
   - To request a refund, you must contact our customer support team within [specified timeframe] from the date of purchase or service completion. You may be required to provide relevant details and documentation to support your refund claim.
   - Refund requests will be processed in a timely manner, and we will notify you of the status and any applicable refund amount.

3. Cancellation of Subscription Services:
   - Subscription Cancellation: You may cancel your subscription at any time by accessing your account settings or contacting our customer support team. Please note that cancellation does not automatically entitle you to a refund for any unused portion of the subscription.
   - Future Billing: Cancellation requests must be made before the next billing cycle to avoid further charges. Once the cancellation is processed, you will not be billed for future subscription periods.

4. Non-Refundable Items or Services:
   - Some items or services offered on our website may be marked as non-refundable, and the purchase of such items or services will be considered final.
   - Exceptions: Legal requirements or consumer protection laws in your jurisdiction may grant you additional refund rights that override this policy in certain circumstances.

5. Changes to Refund and Cancellation Policy:
   - We reserve the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting the revised version on our website.

If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact our customer support team at [contact email/phone]. We are here to assist you and address any inquiries promptly.

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